BUFFOLI NORTH AMERICA, INC. – HOLLAND, MICHIGAN
Buffoli North America, Inc. is based in Holland, Michigan, with a dedicated team supporting our American customers.
Buffoli entered the North American market in 1981. Since then, approximately 30% of our machines have been installed in this region, establishing North America as one of Buffoli’s primary markets. The Buffoli name has been a registered trademark in the U.S. since 1999.
In 2008, after years of operating through representatives, Buffoli established a dedicated sales and service team for the American market. This team includes experienced professionals fully committed to supporting our U.S. and Canadian customers with all service and maintenance needs.
SALES AND SERVICE COVERAGE
Sales and service in North America are managed
directly by Buffoli North America Inc., in cooperation with select local agencies with deep industry expertise.
Machine installation, maintenance, and rebuilding services are provided by our trained local staff.
Sales and service in Mexico and Brazil are handled by our trusted partners Bremex and Unic Brasil, respectively, with ongoing support from our North American team.
All service technicians are regularly trained in Italy and provide world-class technical support throughout the entire lifecycle of our equipment.
COMPREHENSIVE SERVICES
Our team supports customers at every stage:
- Technology and process consulting
- Turnkey applications
- Project management during machine construction (in English, Spanish, or Portuguese)
- Machine and automation installation
- Duplicate run-off at the customer’s facility
- Complete operator and maintenance training (in English, Spanish, or Portuguese)
- Warranty packages, including extended 5-year coverage on our CNC and a consignment spare parts stock
- Remote and on-site technical service
- Spare parts storage, management, and shipment
- Ongoing support for new part integration
(machining cycles, tooling, and part programs)
- Lifetime equipment support, including full machine rebuilds in the U.S.
PARTNERS AND SERVICE POINTS
THE AMERICAN MARKET
Since 1981 Buffoli has installed over one-hundred bar machines across the USA, Canada, Mexico and Brazil (models: Trans-Bar, Trans-Bar-Collet, Trans-Bar-Double, Trans-Bar-Turn and Twin-Turn) and dozens of transfer machines and multi-station machining centers working from castings or forgings.
Even the most recent and innovative machines have been designed to fit the challenges of our American customers - like our flexible machines with multiple machining centers and CNC oriented fixtures (Trans-N-Center FAST) and our turning machines with multiple integrated vertical lathes (Omni-Turn).
Service
Buffoli sales and service dept. for America makes sure every problem has a quick solution, supporting subsidiaries, partners and customers with phone or internet assistance or on-site calls, also providing spare parts from the USA, drawings of tooling, consultation on Buffoli machine applications and assistance in developing plans for preventive maintenance.
Phone or internet assistance. For customer questions, troubleshooting and diagnosing problems, our subsidiaries and our partners have immediate access to the engineers who actually designed the machine and can dispatch spare parts and service engineers from USA
to resolve problems and perform repairs and retrofits on location.
On-site calls. Technical specialists handle on-site repairs, maintenance and installations.
Spare parts. Spare parts are stored in America or can be kept
at customers' site as consignment stock. They can be ordered directly from Buffoli North America Inc. or through our e-commerce application for spares management.
